Safety isn’t a setting here. It’s the door.
Every TwoTide member is verified before they can see or message anyone, and a real team stays on watch after they join. This page explains exactly how — and what we will never ask of you.
- 6
- verification layers, before and after you join
- 2h
- to confirm every report you send us
- 24h
- to send you a status update on that report
- 18+
- only — age confirmed from your government ID
Six layers, each catching what the last one can’t.
Automated where it’s reliable, human where judgment matters. No single method is enough on its own, so we don’t rely on one.
Government ID + liveness
At application · everyone- Passport, driver’s license or national ID checked for authenticity — holograms, fonts, MRZ and barcode data
- Live face match against your ID photo, with liveness detection so a photo or mask can’t pass
- Run by a specialist identity-verification provider (Jumio, Onfido or Persona-class); watchlist screening where legally permitted
- Fake identities
- Stolen photos
- Under-18 applicants
Phone & email
At application · everyone- One-time codes sent by SMS and by email
- Numbers checked against carrier data; virtual (VoIP) numbers need extra review before activation
- Throwaway accounts
- Bulk sign-ups
Social link
Optional · earns a Socially verified badge- Connect LinkedIn, Instagram or Facebook
- We look at signals like account age and activity — we never post on your behalf
- Newly invented personas
Video selfie with a random gesture
At application · everyone- A short video following a randomly chosen instruction, like “hold up two fingers, then turn left”
- Reviewed by AI and, when flagged, by a person; profile photos also run through reverse image search
- Static-photo impersonation
- Catfishing
Ongoing behavioral monitoring
Continuously, after you join- Messages screened for known romance-scam patterns — urgency, money requests, pushes to move off-platform
- Device and IP fingerprinting to spot duplicate accounts and location mismatches
- Weighted member reports: three independent reports suspend an account pending human review
- Scammers who slip through
- Ban evasion
- Duplicate accounts
Human Trust & Safety team
Always · the last line of defense- Flagged accounts reviewed by a person within 24 hours
- Random audits of verified profiles and periodic re-verification prompts
- Quarterly security and moderation audits, including third-party penetration testing
- Everything automation misses
Designed so a romance scam has nowhere to go.
Scams follow a script: build trust fast, move you somewhere unmonitored, then ask for money. We interrupt every step.
Links unlock slowly
No links can be shared in chat until you’ve been talking for 7 days and exchanged 50 messages. By then, you know who you’re talking to.
Zero tolerance for money requests
Any message asking for money, gift cards, crypto or a wire transfer is reviewed immediately. First time: a warning. Second time: the account is suspended instantly, and our team confirms a permanent ban.
Off-platform nudges flagged
Pushes to move to WhatsApp, Telegram or text trigger a gentle warning to you and a flag for our team.
Photo checks
Every profile photo is run through reverse image search, so pictures lifted from elsewhere online get caught.
Consent-first video calls
Available on Premier and Elite. A video call only starts when both people agree. Calls are never recorded, and you can report right after one ends.
ID-linked bans
When someone is banned, the ban is tied to their verified identity — not an email address — so they can’t simply sign up again.
Location anomaly checks
Accounts whose claimed location doesn’t match their network are asked for secondary verification. Genuine expats can appeal with documents.
Moderated live
Only fully verified members can go live. Hosted events always have a moderator, and a kill switch reaches our team with a 15-minute response.
Report once. We’ll keep you posted.
You shouldn’t have to wonder whether anyone read your report. Here’s what happens, and when.
- Step1
One tap to report
From any profile, message, video call or live stream. You can block them in the same step.
- within2 h
Confirmation
A member of our Trust & Safety team confirms your report is received and being handled.
- within24 h
Status update
We tell you where things stand. Reports of money requests are reviewed immediately.
- Step4
Action
Outcomes range from a warning to suspension or a permanent, ID-linked ban. We act on behavior, not on who reported it.
What TwoTide will never ask you for.
If anyone claiming to be TwoTide — or any member — asks for one of these, it isn’t us and it isn’t okay. Report it.
Money, in any form
We never ask members for money — not gift cards, crypto, wire transfers or “fees” sent to a person.
Your password or a code
Our team will never ask for your password or a verification code, by message, email or phone.
To move to another app
We’ll never ask you to continue a support conversation on WhatsApp, Telegram or social media.
ID documents by message
Your ID is only ever collected inside the secure verification flow — never by chat or email.
Privacy and law enforcement, in writing.
Your privacy
- Verification documents stay privateEncrypted in storage and used only to verify you. Your ID is never shown on your profile.
- Video calls are never recordedOne-to-one calls stay between the two of you.
- Live streams kept 30 days, then deletedRetained only to resolve disputes and reports, as disclosed in our Terms.
- Access, export and delete your dataYour rights under GDPR and CCPA, available from your account settings.
- Breach notificationA documented incident-response plan, including notification within 72 hours where the law requires it.
Working with law enforcement
- Valid legal process onlyWe respond to lawful subpoenas, court orders and warrants through a documented internal process.
- Emergency disclosure requestsPrioritized when there’s a risk of death or serious harm.
- Anti-trafficking and fraud cooperationModeration designed to comply with FOSTA-SESTA, and cooperation with investigations into romance fraud.
- Evidence preservationRecords connected to a report can be preserved on request while an investigation proceeds.
Meet people who’ve been through the same door you have.
Now accepting applications in New York & Miami · 18+ only · $9.99 one-time application fee